Call Center Agent

RSD Human Resource Management Consultancy

RM1.6-1.9K[Bulanan]
Di lokasi - PasigSiswazah Baru/PelajarSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Ibu Bapa, Curi Percutian

Baca Lebih Lanjut

A Call Center Representative is responsible for handling inbound and outbound calls to assist customers with inquiries, provide information, resolve issues, and ensure customer satisfaction. The role involves effective communication, problem-solving, and maintaining professionalism in every interaction.

Key Responsibilities:

  • Handle incoming and outgoing calls in a professional and courteous manner.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints, concerns, and inquiries efficiently.
  • Document all customer interactions and update records in the system.
  • Meet performance targets such as call handling time, quality scores, and customer satisfaction ratings.
  • Collaborate with team members and other departments to resolve customer issues.
  • Follow standard operating procedures and company policies at all times.
  • Maintain a positive and empathetic attitude toward customers.

QUALIFICATIONS:

-Atleast higshchool / SHS graudate or college undergrad

Preview

Robii Cerilo

recruiterRSD Human Resource Management Consultancy

Tempat Bertugas

Ortigas Center

Disiarkan pada 24 October 2025

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.
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