Call Center Agent

Dynamic Talent Solutions

RM2.4-2.8K[Bulanan]
Di lokasi - Taguig1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Komisyen, Bonus Prestasi, Program Pengiktirafan Pekerja, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Cuti Berbayar

  • Insurans Kesihatan & Kesejahteraan

    Insurans Kesihatan, HMO

  • Cuti & Pelepasan

    Cuti Sakit

  • Keseimbangan Kerja-Kehidupan

    Bekerja dari rumah

Baca Lebih Lanjut

Key Responsibilities:


  • Contact customers via phone, email, or messaging platforms to follow up on overdue payments.
  • Provide courteous and professional customer service while discussing account status and payment obligations.
  • Investigate and resolve billing issues, discrepancies, or customer concerns.
  • Negotiate and arrange acceptable payment plans in accordance with company guidelines.
  • Document all customer interactions, payment commitments, and account updates in the system.
  • Escalate complex issues to supervisors or related departments when necessary.
  • Follow compliance requirements, data privacy rules, and company collection policies.
  • Meet daily, weekly, and monthly collection targets and performance metrics.
  • Provide accurate information to customers regarding their account history, fees, and payment options.
  • Collaborate with team members to ensure consistent and effective collection strategies.


Preview

Andrew Julius Guinto

Recruitment SpecialistDynamic Talent Solutions

Balas Hari Ini 0 Kali

Disiarkan pada 10 December 2025

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.
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