• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and work towards resolution effectively.
• Perform data entry tasks and maintain accurate records of interactions.
• Collaborate with team members to enhance customer service and operational efficiency.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (entry-level position)
• Skills and Competencies: Strong English language proficiency; Excellent customer service skills
• Qualities and Traits: Positive attitude, strong communication skills, and ability to work in a fast-paced environment
• Working Conditions: Ability to work flexible hours, including evenings and weekends