• Provide exceptional customer service to clients over the phone.
• Respond to inquiries and resolve issues in a timely manner.
• Maintain a positive attitude while interacting with customers.
• Document customer interactions accurately and efficiently.
• Work collaboratively with team members to achieve department goals.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years preferred
• Skills and Competencies: Strong English language skills
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong work ethic and reliability
• Skills and Competencies: Strong people skills and ability to communicate clearly