• Answer incoming calls and assist customers with inquiries.
• Provide accurate information regarding products and services.
• Handle customer complaints and resolve issues efficiently.
• Document call details and customer interactions in the system.
• Maintain a positive, empathetic, and professional attitude towards customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, Customer Service skills, Problem Solving abilities, and strong People Skills
• Responsibilities and Duties: Ability to manage time and prioritize tasks efficiently
• Qualities and Traits: Strong communication skills and a positive attitude