Description

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information regarding products and services.
• Assist customers in resolving issues and complaints in a timely manner.
• Maintain detailed records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0-2 years.
• Skills and Competencies: Proficient in English language, strong customer service skills, excellent problem-solving abilities, and effective people skills.
• Responsibilities and Duties: Ability to work in a fast-paced call center environment and handle multiple tasks.
• Qualities and Traits: Strong communication skills, patience, and a positive attitude.