CSR/PEME Account Specialist
Halcyon Health Network, Inc.
Keterangan Kerja
Penerangan
- Facilitates urgent patient care by reviewing and tracking referrals via referral forms, emails, and phone calls, and follows up with various units to ensure timely updates on PEME status.
- Addresses patient and client complaints by reporting them promptly to the appropriate parties, working with the Documentation Supervisor and/or relevant medical units to ensure proper action is taken, and notifying clients about test requirements, pending medical case clearances, and coordinating with the processing physicians
- Regularly monitors and updates patient status by reviewing their profiles in the I-net system, and coordinates with relevant units to address any additional needs or concerns.
- Performs any other tasks assigned by the supervisor or manager.
Syarat-syarat
- College graduate
- With or without experience in customer service;
- Very good communication skills and Telephone Etiquette;
- Ability to work under pressure and meet tight deadlines;
- Able to establish professional customer relations;
- Self-starter, ability to perform multi-tasking job
Halcyon Health Network, Inc. HR
RecruiterHalcyon Health Network, Inc.
Balas Hari Ini 1 Kali
Tempat Bertugas
Ground Floor and 3rd Floor, Maria Cornelia Building, 222 Sen. Gil J. Puyat Ave, Makati, Metro Manila, Philippines
Disiarkan pada 12 March 2025
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Halcyon Health Network, Inc.
Tidak Dibiayai
101-500 Pekerja
Penjagaan Kesihatan
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