• Handle inbound and outbound customer calls with a professional demeanor.
• Provide accurate information and support to customers regarding products and services.
• Troubleshoot customer issues and offer effective solutions in a timely manner.
• Maintain customer records and database updates efficiently.
• Collaborate with team members to improve service delivery and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-Level (No prior experience required)
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Strong problem-solving abilities
• Skills and Competencies: Basic technical proficiency with computers and software
• Qualities and Traits: Friendly and patient demeanor with a customer-focused attitude
• Skills and Competencies: Ability to work in a fast-paced environment