Description

• Handle customer inquiries via phone, email, and chat.
• Provide timely and accurate information regarding products and services.
• Resolve customer complaints with empathy and efficiency.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in customer service or call center environments.
• Skills and Competencies: Proficient in English language with excellent communication skills.
• Skills and Competencies: Strong customer service skills and a passion for helping others.
• Qualities and Traits: Empathetic, patient, and attentive to detail.