• Manage incoming calls and customer inquiries efficiently.
• Handle customer complaints with empathy and professionalism.
• Provide accurate information about products and services.
• Document call details and maintain customer records.
• Assist in resolving issues quickly and follow up with customers as necessary.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Excellent communication in English
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong interpersonal and people skills
• Responsibilities and Duties: Ability to work in a call center environment