Description

• Provide exceptional customer service to clients via phone, email, or chat.
• Assist customers with inquiries, complaints, and support requests.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service efficiency and quality.
• Resolve product or service issues through effective problem-solving techniques.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Proficiency in English, excellent customer service skills, strong problem-solving abilities, and call center experience preferred
• Qualities and Traits:Strong work ethic, ability to work in a fast-paced environment, and excellent communication skills
• Responsibilities and Duties:Willingness to learn and adapt to new systems and processes
• Working Conditions:Ability to work flexible hours, including evenings and weekends