A GDS Representative is responsible for assisting customers with their travel-related inquiries, such as flight bookings, reservations, ticketing, rebooking, and cancellations using Global Distribution Systems (like Amadeus, Sabre, or Galileo). The role requires accuracy, attention to detail, and excellent customer service skills.

Key Responsibilities:

• Handle customer requests related to flights, hotels, and travel itineraries
• Use GDS tools (e.g., Amadeus, Sabre, Galileo) to book, modify, or cancel reservations
• Provide accurate fare quotes and travel information
• Resolve issues such as booking errors or schedule changes
• Ensure excellent customer experience by providing professional and efficient service