• Communicate with customers exceptionally through chat and email
• Respond to queries truthfully
• Convert chat interactions into successful sales by identifying customer needs
• Provide and offer products and services to customers
• Assist and inform customers for a smooth transaction
• Stay updated on current policies
• Resolve issues and troubleshoot problems

REQUIREMENTS

Education: At least Senior High School / High School Graduate

Experience: 6 months BPO / Call Center experience

Skills: Proficient English communication skills, computer skills (MS Office), excellent organizational and people skills