• Assist customers with inquiries and provide excellent customer service.
• Manage incoming calls and provide information on products and services.
• Document customer interactions and update records in the database.
• Resolve customer complaints and escalate issues when necessary.
• Work closely with the team to improve service delivery and customer satisfaction.

Requirements

• Educational & Experience Qualifications: 
• High School Diploma or equivalent must have at least 1yr. International Call Center Experience.
• Completed at least 2yrs. in college must have at least 6mos. international call center exp.
• Skills and Competencies: Proficient in English language, strong customer service skills
• Qualities and Traits: Excellent communication skills, ability to work in a fast-paced environment
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
• Working Conditions: Call center environment.