• Provide exceptional customer service and support to clients over the phone.
• Handle inbound calls and respond to customer inquiries effectively.
• Document and track customer interactions using the company's systems.
• Assist in resolving customer complaints and provide solutions efficiently.
• Collaborate with team members to enhance service delivery and address issues.

Requirements

• Educational Qualifications: Bachelor’s degree in any relevant field.
• Experience Level: 0–2 years (Fresh Graduate or Entry-level positions encouraged).
• Skills and Competencies: Proficiency in English language communication, both written and verbal.
• Qualities and Traits: Strong interpersonal skills and a customer-centric attitude.
• Responsibilities and Duties: Willingness to learn and adapt to company protocols and procedures.
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.