• Assist customers via phone, providing exceptional service and support.
• Handle inbound calls, addressing inquiries and resolving issues efficiently.
• Maintain accurate records of customer interactions and transactions.
• Identify customer needs and offer suitable solutions or products.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong verbal communication skills in English
• Skills and Competencies: Excellent customer service orientation
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong interpersonal and people skills
• Skills and Competencies: Familiarity with call center operations is a plus