Description

• Answer incoming calls and assist customers with inquiries.
• Provide accurate information about products and services.
• Resolve customer complaints in a professional manner.
• Document call details and customer interactions in the database.
• Maintain a high level of customer satisfaction through effective communication.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Strong interpersonal and communication skills
• Responsibilities and Duties:Ability to handle multiple tasks effectively
• Qualities and Traits:Empathetic and patient demeanor
• Working Conditions:Ability to work flexible hours, including weekends