Cashier is responsible for accurately processing financial transactions, ensuring seamless payment experiences for patients, and maintaining accurate cash records. This role requires excellent customer service skills to create a positive impression on patients while managing point-of-sale (POS) transactions, handling inquiries, and supporting clinic operations.

Key Responsibilities:

1. Cash Handling & Transactions:

• Process sales transactions efficiently, including cash, credit/debit cards, and other payment methods.
• Accurately calculate and collect payments for clinic services, treatments, and retail products.
• Maintain adequate change denominations in the cash drawer and request additional funds when necessary.
• Ensure proper recording of transactions, issue receipts, and handle refunds or returns as per clinic policies.

2. Customer Service & Patient Interaction:

• Greet and assist patients with a friendly and professional demeanor.
• Answer inquiries related to services, promotions, pricing, and payment methods.
• Address patient concerns and escalate issues to management when necessary.
• Ensure a pleasant and smooth checkout experience for every patient.

3. Cash Reconciliation & Reporting:

• Balance the cash register at the beginning and end of each shift.
• Reconcile cash drawers, sales receipts, and ensure accuracy in financial records.
• Generate and submit daily sales reports to the Finance or Clinic Manager.
• Report any discrepancies, equipment issues, or transaction errors immediately.

4. Operational Support:

• Assist in maintaining a clean and organized front desk and cashier area.
• Ensure compliance with clinic policies regarding payments and financial procedures.
• Support administrative tasks as required by the management.

Qualifications & Requirements:

• Education: High school diploma or equivalent (Associate’s/Bachelor’s degree preferred).
• Experience: Minimum of 1-2 years of cashier, front desk, or customer service experience, preferably in an aesthetic, medical, or hospitality setting.

Skills & Competencies:

• Strong numerical skills and attention to detail.
• Excellent customer service and communication skills.
• Basic knowledge of POS systems, Microsoft Office, and accounting principles.
• Ability to multitask and work efficiently in a fast-paced environment.
• Trustworthy, reliable, and professional in handling transactions.