Chat Support Representative

MD-TORCH Solutions

RM1.4-1.7K[Bulanan]
Di lokasi - MakatiTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Kesihatan

  • Faedah Tambahan

    Kuarter Tidur

  • Pembangunan Profesional

    Pembangunan Profesional

  • Keseimbangan Kerja-Kehidupan

    Waktu Fleksibel

Baca Lebih Lanjut

What you'll be doing

  • Engage with customers through chat, provide prompt and accurate responses to a wide range of inquiries
  • Demonstrate excellent communication and problem-solving skills to efficiently address customer needs
  • Document interactions and follow up on actions in a timely manner
  • Collaborate with team members to share best practices and identify opportunities for process improvements
  • Maintain a thorough understanding of Telco products, services, and policies to provide customers with reliable information
  • Contribute to the achievement of key performance indicators and customer satisfaction goals

What we're looking for

  • HS/SHS GRAD + Open to all segment, WITHOUT or WITH BPO experience in a customer service or call centre environment, preferably in the Telco industry-CHAT SUPPORT
  • Strong communication and interpersonal skills, with the ability to build rapport and provide empathetic support
  • Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries
  • Proficiency in English, both written and verbal
  • Familiarity with customer relationship management (CRM) systems and data entry
  • Ability to work in a fast-paced, target-driven environment and adapt to changing priorities


Preview

Mac Arce

HR OfficerMD-TORCH Solutions

Balas Hari Ini 0 Kali

Tempat Bertugas

Glorietta 5. Ayala Ave, Makati City, Metro Manila, Philippines

Disiarkan pada 05 November 2025

MD-TORCH Solutions

Tidak Memerlukan Pembiayaan

<50 Pekerja

Sumber Manusia

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TORCH Solutions

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