• Provide prompt and accurate responses to customer inquiries via chat.
• Assist customers with troubleshooting and resolving issues related to products and services.
• Maintain a high level of customer satisfaction through effective communication.
• Document customer interactions and feedback for quality assurance purposes.
• Work collaboratively with team members to improve service quality and efficiency.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level; no prior experience required.
• Skills and Competencies: Excellent written communication skills.
• Qualities and Traits: Patient and empathetic attitude towards customers.
• Working Conditions: Ability to work in a fast-paced environment.