Description

• Respond to customer inquiries and provide assistance via chat in a timely manner.
• Maintain a positive and professional demeanor while addressing customer issues.
• Utilize technical skills to troubleshoot product or service-related queries effectively.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-Level (0–2 years)
• Skills and Competencies: Strong command of English language
• Skills and Competencies: Excellent interpersonal skills
• Skills and Competencies: Proficient technical skills for troubleshooting
• Qualities and Traits: Ability to work in a fast-paced environment
• Qualities and Traits: Strong attention to detail