Client Success Champion – Financial Services (Onsite | International Account)

Metacom Careers

RM1.5-3K[Bulanan]
Di lokasi - Taguig<1 Thn PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Hadiah Suku Tahun

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Hayat, HMO

  • Lain-lain

    Acara Sosial Syarikat, Majlis Anjuran Pejabat

  • Faedah Tambahan

    Keahlian Gim, Tempat Letak Kereta, Kuarter Tidur

  • Pembangunan Profesional

    Latihan Pekerjaan, Pembangunan Profesional

Baca Lebih Lanjut

Penerangan

As a Client Success Champion, you will play a vital role in supporting customers of a globally recognized financial services institution. You’ll handle inquiries via phone, email, or chat with professionalism and empathy, ensuring high-quality service delivery at all times.


Your responsibilities include:

  • Assisting clients with account-related concerns and transactions
  • Providing accurate and timely solutions in line with financial service standards
  • Navigating multiple systems efficiently to resolve customer issues
  • Following security and compliance guidelines when handling sensitive information
  • Maintaining a positive and customer-first attitude in every interaction
  • Meeting performance metrics related to quality, productivity, and client satisfaction


This is a voice-based role under an international account, with onsite work required in Taguig City.

Syarat-syarat

  • At least 6 months of BPO experience in an international account (Local BPO experience is not accepted)
  • At least 2nd year college undergraduate
  • Excellent verbal and written English communication skills
  • Willing to work onsite and on a shifting schedule (night shifts may apply)
  • Customer-focused, adaptable, and a strong problem-solver
Bahasa InggerisKhidmat Pelangganphone etiquetteBersifat Kepimpinan
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Regeinald "IVAN" Baldomaro

talent acquisition specialistMetacom Careers

Aktif dalam masa tiga hari

Tempat Bertugas

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Disiarkan pada 29 May 2025

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