Atome Collection Email Support (Open to Fresh Grads)

Atome

RM1.1-1.5K[Bulanan]

Di lokasi - MandaluyongSiswazah Baru/PelajarSekolah MenengahSepenuh-masa

Kongsi

Elaun
Elaun Makanan
Pengiktirafan dan Ganjaran Pekerja
Komisyen
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Faedah Tambahan
Peralatan Syarikat
Cuti & Pelepasan
Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Daily collection of overdue balance from customers and able to answer customers' inquiries via Zendesk email for PH markets.
Can create communication templates via email to improve collection efficiency.
Coordinates closely with the collections team in forwarding proof of payment and request for call backs.
Work closely with customer service team on communicating customer's concern raised in the repayment emails.
Ensures zero complaints and one-time resolution when responding to emails.
Will escalate any email complaints received to the QA Team for investigation and proper resolution.

Open to fresh graduates.
Senior High School or college undergraduates must have at least 1 year of experience in Collections or email support.
Experience in Unsecured Collections and Credit Card accounts is an advantage.
Proficient in using MS Office applications.
Resourceful, results-oriented, and patient.
Strong analytical and problem-solving skills, with the ability to apply logical reasoning and analytical methods.

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