We’re Hiring: US Benefit Specialist!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for US Benefit Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: US Benefit Specialist

Work Arrangement: Work from Office

Location: Philippines - Makati

Schedule: Night shift

The Benefit Specialist is responsible for the set-up, maintenance, and reconciliation of the company's clients’ benefit and retirement plans, and worksite employee level benefit policies; including pre- and post-tax deductions, dependent information, and deferred deductions that are applicable for each worksite employee, pertinent to their plan selection.  This position requires technical knowledge on multiple payroll systems. 

Key Responsibilities:

• Essential functions requiring data entry must be performed on multiple payroll systems. 
• Timely set up of health benefit plans at the carrier/plan level for: Medical, Dental, Life, Vision, Short- and Long-Term Disability, and others as requested. 
• Timely set up of health benefit policies at associated pre/post tax deductions the worksite employee level for: Medical, Dental, Life, Vision, Short- and Long-Term Disability, and others as applicable, and Timely set up of worksite employee retirement accounts along with applicable pre- and post-tax deductions. 
• Monthly reconciliation of carrier statements to employee level plan and deduction data. 
• Ensures that employee status changes, enrollments and terminations are made timely in the benefits system, so that coverage is correct, and employees are billed accordingly. 
• Set up, maintain, and report on federally mandated information (ACA) for all applicable employee files. 
• Assists with the planning and execution of the open enrollment process. 
• Provides information and reports to management as requested. Escalates problems or issues and presents remedy recommendations (if applicable) to the benefit manager. 
• Assists with technical system problems or updates – liaison for benefits issues with software vendor and or carrier 

Qualification and requirements (Non-negotiable):

• Detail Oriented – Ability to identify detailed information; and accurately add, delete, and modify detailed data and information that is provided. 
• Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. 
• Business Acumen – Researches and understands impact of managerial decisions; Demonstrates knowledge of benefits and industry trends; Works within a budget; Conserves organizational resources. 
• Ethics - Accepts responsibility for own actions; Works with integrity; Supports and upholds organizational goals and values. 
• Computer Skills - To perform this job successfully, an individual should have knowledge of the PEO Payroll system, Spreadsheet, Presentation and Word Processing software. 
• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. 
• Regular and reliable attendance – It is expected that Benefit Specialist will adhere to the Choice HR attendance policy and utilize the Paid Time-Off Benefits as they are provided. 
• Handling confidential information – This position has access daily to private and confidential information. It is required that confidential information not be transmitted, copied, or used in any way other than what is transcribed by Choice HR, according to the Confidential Information policy.