Metacom Business Process Outsourcing Customer Care Representative

Metacom Business Process Outsourcing

RM2.3-3.8K[Bulanan]

Di lokasi - Pasig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Philhealth
Insurans Kesihatan & Kesejahteraan
Insurans Pergigian
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Waktu Rehat Sukarelawan
Keseimbangan Kerja-Kehidupan
Bekerja dari rumah

Baca Lebih Lanjut

Serve as the first point of contact for customers via phone, email, or chat.
Assist customers by answering questions, resolving issues, and providing product information.
Maintain customer satisfaction through effective problem-solving and communication skills.
Document interactions and provide feedback to improve customer service processes.
Collaborate with team members to ensure a cohesive customer experience.

Educational Qualifications: Bachelor's degree required.
Experience Level: 1-3 years in customer service roles.
Skills and Competencies: Proficient in English, strong communication, and problem-solving skills.
Responsibilities and Duties: Handle customer inquiries, provide support, and resolve issues efficiently.
Working Conditions: Office environment with regular interactions via phone, email, and chat.
Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.

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