Lexie Staffing co. Customer Care Representative

Lexie Staffing co.

RM1.1-1.4K[Bulanan]

Di lokasi - BulacanTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa

Kongsi

Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi, Hadiah Ulang Tahun, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Faedah Tambahan
Peralatan Syarikat
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Cuti Bersalin & Paterniti
Keseimbangan Kerja-Kehidupan
Waktu Fleksibel

Baca Lebih Lanjut

Answer customer inquiries via phone, email, chat, or in person in a timely and courteous manner.
Provide accurate information about products, services, policies, and procedures.
Process orders, forms, applications, and requests.
Handle and resolve customer complaints with empathy and professionalism.
Escalate complex issues to the appropriate department when necessary.
Maintain customer records by updating account information.
Follow communication guidelines, policies, and procedures.
Strive to meet or exceed customer satisfaction and service goals.
Collect feedback and identify recurring issues to help improve customer experience.

Strong communication and active listening skills.
Problem-solving ability with a customer-first mindset.
Patience, empathy, and the ability to remain calm under pressure.
Basic computer and data entry skills.
Ability to multitask, prioritize, and manage time effectively.
High school diploma or equivalent (some roles may prefer additional education or experience).

Bahasa InggerisKhidmat PelangganBersifat KepimpinanKemahiran TeknikalPusat Panggilan