• Provide excellent customer service by addressing inquiries, resolving issues, and maintaining customer satisfaction.
• Communicate effectively with customers using clear and concise language.
• Document customer interactions and maintain accurate records in the system.
• Assist in the development of service procedures and processes to enhance customer experience.
• Collaborate with team members to ensure efficient operations and customer support.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred
• Experience Level: No prior experience required
• Skills and Competencies: Proficient in English, strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
• Qualities and Traits: Patience, empathy, and a customer-focused mindset