JOB DETAILS :

COMPANY PROFILE: This is one of the largest Company that provides IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: Spanish Customer Support Associate

Company Industry: IT/BPO Company

Work Location: BGC, Taguig City

Salary: Negotiable

Work Schedule: Nightshift

Work Set-up: Onsite

BENEFITS :

HMO for Employee and 2 Dependents (On Day 1)

Vacation Leave

Quarterly performance bonus

24 Leaves Annually

Outstanding career development opportunities

Government Mandated Benefits

Free Visa Processing

Sick Leave

Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

Filipino can speak, read, and write Spanish language.

Can Communicate in English (Conversational).

With Customer Service experience is a big Advantage.

Open for Undergrad and Bachelor’s Degree holder.

Willing to work on-site in BGC, Taguig.

JOB RESPONSIBILITIES:

Recommend process improvements to enhance the customer experience.

Handle and resolve support requests from end-users via phone and email.

Accurately document all support interactions and activities.

Collaborate with cross-functional teams to ensure smooth service delivery.

RECRUITMENT PROCESS:

Resume Screening

Initial Interview

Language Interview

Technical Interview

Hiring Manager’s Interview

Job Offer