Description

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries related to healthcare services and account receivables.
• Handle call center operations effectively, ensuring customer satisfaction.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of interactions and transactions with customers.

Requirements

• Educational Qualifications:High school diploma or equivalent preferred.
• Experience Level:0–2 years in a customer service-related role.
• Skills and Competencies:Strong communication skills, proficient in healthcare and account receivable processes.
• Responsibilities and Duties:Ability to work in a fast-paced call center environment.
• Qualities and Traits:Empathetic, patient, and able to work collaboratively in a team.