• Serve as the primary point of contact for customer inquiries and support.
• Resolve issues and provide information regarding products and services.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document customer interactions accurately and efficiently.
• Collaborate with team members to improve customer satisfaction.

•College Graduate with or without experience

•Completed 2 years in College with 6 mos BPO or customer service related experience

•Above Average English communication skills

•Good interpersonal skills

•Analytical and problem solving skills

•Good comprehension skills

•Basic knowledge with MS Office

•Willing to work on weekends and holiday