Customer Care Representative

Alorica

RM1.5-2.2K[Bulanan]
Di lokasi - Bandar QuezonTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries, complaints, and issues efficiently.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve the customer experience.
  • Stay updated on product knowledge and services.
  • Contribute to team goals and performance metrics.

Syarat-syarat

  • Educational Qualifications: High School/Senior High School diploma is mandatory.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong problem-solving abilities, excellent customer service skills, familiarity with call center operations, technical proficiency, and the ability to work collaboratively as a team player.
  • Working Conditions: Office environment; may require shift work, including evenings and weekends.
  • Qualities and Traits: Empathetic, patient, excellent verbal communication skills, and a positive attitude.
Penyelesaian MasalahKhidmat PelangganPusat PanggilanKemahiran TeknikalBersifat KepimpinanBahasa Inggeris
Preview

Edilbert Balla

Sourcing AssociateAlorica

Aktif dalam masa tiga hari

Tempat Bertugas

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Disiarkan pada 05 August 2025

Laporkan

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