Customer Service Agent

GameOne PH

RM1.5-1.9K[Bulanan]
Di lokasi - Bandar Quezon1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

Penerangan

  • Uphold a positive, professional, and empathetic approach when assisting customers
  • Address customer inquiries and concerns promptly via chat or call as needed
  • Facilitate and process same-day delivery orders efficiently
  • Monitor and respond to customer complaints on social media, offering timely support
  • Collect customer feedback and relay insights to the Product, Sales, and Marketing teams
  • Follow up with customers to ensure their concerns are fully resolved
  • Inspect defective returned items and process them for RMA
  • Review promotions and update pricing on eCommerce platforms


Syarat-syarat

Education:

  • Bachelor's (Preferred)


Experience:

  • Customer Service Representative: 1 year (Preferred)


Work Location: In person

PematuhanBerorientasikan PelangganLiterasi Komputer
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HR JADE

HR OfficerGameOne PH

Aktif hari ini

Tempat Bertugas

6th floor, 115 Harvard. 115 Harvard, Cubao, Quezon City, 1109 Metro Manila, Philippines

Disiarkan pada 22 April 2025

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