Customer Service Agent

Sutherland Philippines

RM1.1-1.5K[Bulanan]
Di lokasi - AlbayTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Penilaian Tahunan, Program Pengiktirafan Pekerja, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13

  • Insurans Kesihatan & Kesejahteraan

    Kemalangan & Insurans Kecacatan, Penjagaan Kesihatan Di Tapak, Insurans Hayat, HMO

  • Pembangunan Profesional

    Pembangunan Profesional

  • Cuti & Pelepasan

    Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

What’s the day-to-day vibe like in this role?

As a Customer Service Associate for our Global Hotels and Resorts Program in Legazpi, and you'll be managing room reservations, handle cancellations and modifications, and assist with account management, including inquiries. You'll also address stay complaints and compensation requests, ensuring every guest feels valued and supported.


What you’ll bring to the table:

  • Provide clear and professional answers to various questions regarding Travel inquiries;
  • Meet all productivity and quality requirements and guidelines;
  • Model and work by the company's core values; and
  • Achieve and maintain required metrics and goals.

Syarat-syarat

You’re the perfect fit if you have:

  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • Sales, Outbound Sales or Travel experiences are preferred
  • Excellent English written and verbal communication skills
  • Working knowledge on computers


The good stuff coming your way

At Sutherland, you’re a big deal. That’s why from day one, you’ll enjoy perks and benefits designed to help you grow, achieve more, and build the career you deserve.

  • Paid training
  • Paid time off
  • Vision, dental, and health benefits
  • HMO + FREE Dependent (including same-sex partner)
  • Flexible scheduling based on program needs
  • Performance incentives on selected programs
  • World-class virtual support
  • Career development & advancement opportunities
Bahasa InggerisPenyelesaian MasalahKhidmat PelangganMS OfficeBasic Computer Skills
Preview

Irene Nuguid

LeadSutherland Philippines

Kadar tindak balas yang tinggi

Tempat Bertugas

2F BPO Bldg., Embarcadero de Legazpi, Embarcadero de Legazpi. Legazpi Blvd, Port Area, Legazpi City, 4500 Albay, Philippines

Disiarkan pada 21 May 2025

Laporkan

Peringatan Keselamatan Bossjob

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Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.