Description

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information and resolve issues to enhance customer satisfaction.
• Document customer interactions and feedback in the company database.
• Collaborate with team members to improve service processes and customer experiences.
• Maintain a positive attitude and exhibit patience while managing customer escalations.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and customer service skills.
• Skills and Competencies: Excellent problem-solving abilities.
• Qualities and Traits: Team player with a positive attitude.
• Working Conditions: Office environment; may involve long periods of sitting and computer use.