• Assist customers with inquiries via phone, email, or chat.
• Resolve customer issues and provide solutions in a timely manner.
• Maintain customer satisfaction by providing high-quality service.
• Document customer interactions and feedback for quality assurance.
• Collaborate with team members to improve service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–1 years (Fresh graduates welcome).
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits: Patient, empathetic, and customer-oriented.