Customer Service Manager
HAKATA POWER MACHINERIES INC.
Keterangan Kerja
Manfaat
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Penerangan
- Lead and manage the customer service team to ensure high-quality service delivery.
- Develop and implement customer service policies and procedures.
- Handle escalated customer inquiries and complaints effectively.
- Monitor performance metrics and prepare reports for management.
- Train and mentor team members to enhance skills and performance.
Syarat-syarat
- Educational Qualifications: Bachelor's degree in business administration or related field.
- Experience Level: 1-3 years of experience in customer service management or similar roles.
- Skills and Competencies: Strong customer service expertise, scheduling proficiency, problem-solving abilities, account management skills, and technical proficiency.
- Working Conditions: Primarily office-based with occasional remote work opportunities; may involve some evening or weekend shifts.
- Qualities and Traits: Excellent communication skills, strong leadership capabilities, empathy, and adaptability.
Wiljean Ayangod
HR OfficerHAKATA POWER MACHINERIES INC.
Tempat Bertugas
1363-A-1 Darlucio corner Mindanao Avenue Ugong Valenzuela, Valenzuela, Philippines, Metro Manila Subway Depot. M2X9+M3V, Mindanao Ave Ext, Valenzuela, Metro Manila, Philippines
Disiarkan pada 06 May 2025
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Tidak Dibiayai
<50 Pekerja
Peralatan Berat
Lihat pengambilan kerja
Sertai Bossjob
Peringatan Keselamatan Bossjob
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Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera
- menahan ID anda,
- menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
- memaksa anda untuk melabur atau mengumpul dana,
- mengumpul faedah haram,
- atau situasi haram yang lain.
