Customer Service Manager

Cepat Kredit Financing Inc.

RM3-3.3K[Bulanan]
Di lokasi - Pasig3 - 5 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Telekomunikasi

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Lain-lain

    Berkongsi keuntungan

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Kematian, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  1. Oversee and monitor all customer service-related concerns on a monthly basis.
  2. Monitor internal collection activities and ensure timely reporting each month.
  3. Track and evaluate customer feedback and suggestions to improve service delivery.
  4. Maintain accurate and up-to-date records of customer inquiries, complaints, and the actions taken to address them.
  5. Coordinate and communicate effectively with relevant internal departments to address customer concerns and ensure prompt resolution.
  6. Provide clear explanations, solutions, and guidance to customers to resolve issues efficiently.
  7. Prepare and submit regular performance reports on customer service metrics monthly.


Syarat-syarat

  1. Graduate of any four-year Business Course
  2. Must have product and process knowledge
  3. Possesses excellent communication and listening skills
  4. With professional attitude and strong work ethics
  5. Has the ability to build and maintain good relationship with clients
  6. Computer proficient especially Microsoft Word, PowerPoint and Excel
With Financing Exp
Preview

Annielou Escalona

HR OfficerCepat Kredit Financing Inc.

Aktif hari ini

Tempat Bertugas

Room 2402, Jollibee Plaza, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro Manila, Philippines

Disiarkan pada 07 May 2025

Pekerjaan Serupa

Lihat selanjutnya

Cepat Kredit Financing Inc.

Tidak Dibiayai

101-500 Pekerja

Perbankan & Perkhidmatan Kewangan

Lihat pengambilan kerja

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