HAKATA POWER MACHINERIES INC. Customer Service Manager

Customer Service Manager

HAKATA POWER MACHINERIES INC.

RM1.1-1.4K[Bulanan]

Di lokasi - Valenzuela1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

Lead and manage the customer service team to ensure high-quality service delivery.
Develop and implement customer service policies and procedures.
Handle escalated customer inquiries and complaints effectively.
Monitor performance metrics and prepare reports for management.
Train and mentor team members to enhance skills and performance.

Educational Qualifications: Bachelor's degree in business administration or related field.
Experience Level: 1-3 years of experience in customer service management or similar roles.
Skills and Competencies: Strong customer service expertise, scheduling proficiency, problem-solving abilities, account management skills, and technical proficiency.
Working Conditions: Primarily office-based with occasional remote work opportunities; may involve some evening or weekend shifts.
Qualities and Traits: Excellent communication skills, strong leadership capabilities, empathy, and adaptability.

Khidmat PelangganPenjadualanPenyelesaian MasalahPengurusan AkaunKemahiran Teknikal

Preview

Wiljean Ayangod

HR OfficerHAKATA POWER MACHINERIES INC.

Tempat Bertugas

1363-A-1 Darlucio corner Mindanao Avenue Ugong Valenzuela, Valenzuela, Philippines, Metro Manila Subway Depot. M2X9+M3V, Mindanao Ave Ext, Valenzuela, Metro Manila, Philippines