Customer Service Representative
Metacom Business Process Outsourcing
Keterangan Kerja
Manfaat
Pengiktirafan dan Ganjaran Pekerja
Pelan Insentif Ekuiti, Komisyen, Bonus Prestasi
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Insurans Pergigian, Insurans Kesihatan, Insurans Penglihatan, HMO
Faedah Tambahan
Lawatan Tahunan Syarikat, Tempat Letak Kereta, Subsidi Latihan
Cuti & Pelepasan
Curi Percutian, Waktu Rehat Sukarelawan
Penerangan
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and accurately.
- Maintain detailed records of interactions and transactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and service policies.
Syarat-syarat
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Proficient in Salesforce, strong customer service skills, team-oriented, knowledge of TikTok, prior call center experience, back office support competence.
- Responsibilities and Duties: Assist customers, handle inquiries, support team initiatives, manage data using Salesforce.
- Working Conditions: Office-based, potential for remote work.
- Qualities and Traits: Friendly, proactive, strong communication skills, detail-oriented, adaptable in a fast-paced environment.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing
Kadar tindak balas yang tinggi
Tempat Bertugas
1180 Building, Eastwood City Cyberpark. G Flr., Unit 103 International Centre For Inf, 1800, Eastwood Ave, Quezon City, 1110, Philippines
Disiarkan pada 14 June 2025
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Lihat pengambilan kerja
Sertai Bossjob
Peringatan Keselamatan Bossjob
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