KMDC Employment Services Customer Service Representative

KMDC Employment Services

RM1.5-2.3K[Bulanan]

Di lokasi - Bulacan1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa

Kongsi

Elaun
Elaun Makanan, Elaun Pengangkutan
Pengiktirafan dan Ganjaran Pekerja
Komisyen, Bonus Prestasi, Penilaian Tahunan, Program Pengiktirafan Pekerja, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Penjagaan Kesihatan Di Tapak, Insurans Kesihatan, Insurans Hayat, Insurans Kesihatan Mental, Insurans Penglihatan, HMO
Faedah Tambahan
Diskaun Kakitangan Pekerja, Pelan persaraan, Kuarter Tidur

Baca Lebih Lanjut

Provide exceptional customer service via phone.
Assist customers with inquiries, complaints, and service requests.
Maintain a positive, empathetic, and professional demeanor.
Resolve issues efficiently and escalate complex cases as needed.
Document interactions accurately in the customer relationship management system.
Collaborate with team members to improve service quality.

Educational Qualifications: High School Diploma or equivalent required.
Experience Level: At least 1year of experience in BPO preferred.
Skills and Competencies: Proficient in English communication, both written and verbal; strong problem-solving skills; ability to handle complaints effectively.
Working Conditions: Office environment with occasional overtime during busy periods.
Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.

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