Spanish Bilingual Customer Service Representative

IQOR - Clark Pampanga

RM3.6-5.7K[Bulanan]
Di lokasi - Angeles<1 Thn PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Cuti Berbayar

  • Insurans Kesihatan & Kesejahteraan

    Insurans Kesihatan

  • Pembangunan Profesional

    Latihan Pekerjaan, Pembangunan Profesional

  • Cuti & Pelepasan

    Cuti Belas Kasihan

Baca Lebih Lanjut
  • We are seeking a Spanish Bilingual Customer Service Representative to join our team. In this role, you will assist customers by providing product and service information, resolving issues, and ensuring a high level of customer satisfaction. You will communicate with customers in both Spanish and English, handling inquiries via phone, email, and chat.
  • Key Responsibilities:
  • Respond to customer inquiries in Spanish and English via phone, email, and chat.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints efficiently and professionally.
  • Process orders, returns, and account updates.
  • Maintain detailed records of customer interactions and transactions.
  • Escalate complex issues to the appropriate department as needed.
  • Follow company guidelines and customer service best practices.
  • Preferred Qualifications:
  • Experience in a call center or customer support environment.
  • Familiarity with company-specific products or industry knowledge.
  • Ability to work flexible hours, including evenings and weekends if needed.
  • Benefits:
  • Competitive salary and performance-based incentives.
  • Paid time off and holiday pay.
  • Career growth opportunities and training programs.
  • Fluent in Spanish and English (both written and verbal).
  • Previous customer service experience is preferred.
  • Strong communication and problem-solving skills.
  • Ability to handle a high volume of inquiries in a fast-paced environment.
  • Proficiency in computer applications, including CRM systems.
  • High school diploma or equivalent.
Bahasa InggerisKhidmat PelangganSpanish Bilingual
Preview

Joven Bantigue

HR ManagerIQOR - Clark Pampanga

Tempat Bertugas

CLARK SM TECHNOHUB BPO 1&2 ANGELES CITY, PAMPANGA, clark freeport. 5H65+JCM, Clark Ave, Angeles, Pampanga, Philippines

Disiarkan pada 20 February 2025

IQOR - Clark Pampanga

Tidak Dibiayai

>1000 Pekerja

BPO & Pusat Panggilan

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IQOR

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