• Engage with customers to provide support and assistance via various communication channels.
• Resolve customer inquiries and complaints promptly and efficiently.
• Maintain knowledge of products and services to provide accurate information.
• Document interactions and follow up as necessary to ensure customer satisfaction.
• Collaborate with team members to improve processes and enhance the customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Qualities and Traits: Effective communication and problem-solving abilities
• Working Conditions: Ability to work in a fast-paced environment