• Assist customers with inquiries and provide product information.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain a high level of customer satisfaction through excellent service.
• Document customer interactions and feedback for future reference.
• Participate in regular training and development sessions.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years of relevant experience.
• Skills and Competencies: Strong communication skills and customer-oriented mindset.
• Qualities and Traits: Patience and ability to handle difficult situations calmly.
• Responsibilities and Duties: Ability to work in a team environment.
• Working Conditions: Must be comfortable working in a fast-paced environment.