About the Role

We are seeking an enthusiastic and organised Operations Assistant/Customer Service to join our growing team in Cagayan de Oro Misamis Oriental. This full-time role will be responsible for providing exceptional customer service and supporting our day-to-day operations.

What You'll Be Doing

• Handling inbound customer enquiries and providing prompt and efficient assistance
• Maintaining accurate records and updating customer information in our database
• Coordinating with other departments to ensure timely delivery of products and services
• Assisting with administrative tasks such as filing, data entry, and document management
• Providing general support to the operations team as needed

What We're Looking For

• At least 1-2 years of experience in a customer service or administrative role
• Strong communication and interpersonal skills, with the ability to interact with customers and colleagues in a professional and friendly manner
• Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
• Proficient in using standard office software (e.g. Microsoft Office Suite)
• A team player with a positive attitude and a willingness to learn and grow

What We Offer

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

- Comprehensive health insurance

- Opportunities for career development and advancement

- Flexible working arrangements

- Team-building activities and social events

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.