Customer Service Representative

Tan Group of Companies

RM1.3K[Bulanan]
Di lokasi - Caloocan<1 Thn PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Cuti Berbayar, Philhealth, SSS/GSIS

  • Faedah Tambahan

    Diskaun Kakitangan Pekerja

  • Respond to customer inquiries via email, chat, social media, and phone in a professional and timely manner.
  • Assist customers with order placement, tracking, cancellations, returns, and refunds.
  • Handle complaints and resolve issues with empathy and efficiency.
  • Provide accurate information about products, promotions, policies, and procedures.
  • Coordinate with internal teams (e.g., logistics, warehouse, and product) to ensure timely issue resolution.
  • Monitor and update order statuses in the system.
  • Maintain clear and accurate records of customer interactions and transactions.
  • Flag recurring issues and provide feedback to help improve customer service processes.
  • Help maintain the accuracy of product listings and website content, when needed.
  • Stay updated on platform changes, product updates, and company policies.
Preview

HR-recruitment TGC

RecruiterTan Group of Companies

Balas Hari Ini 2 Kali

Tempat Bertugas

RTS PARTS SUPPLY. 284 B Susano Road.Camarin, 284 B Susano Rd, Camarin, North, Caloocan, 1500 Metro Manila, Philippines

Disiarkan pada 13 November 2025

Laporkan

Peringatan Keselamatan Bossjob

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Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.
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