Miranda HR Customer Service Representative

Customer Service Representative

Miranda HR

RM1.1-2.2K[Bulanan]

Di lokasi - Cavite1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Elaun Pengangkutan
Pengiktirafan dan Ganjaran Pekerja
Pelan Insentif Ekuiti, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Kesihatan Pesara & Perubatan
Faedah Tambahan
Keahlian Gim, Tempat Letak Kereta
Pembangunan Profesional
Program Bantuan Pekerja, Latihan Pekerjaan

Baca Lebih Lanjut

Provide excellent customer support via phone, email, and chat.
Resolve inquiries and complaints efficiently and effectively.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service quality.
Adhere to company policies and procedures.
Participate in training sessions to enhance product knowledge.

Educational Qualifications: High school diploma or equivalent; degree in Business or a related field is a plus.
Experience Level: 1-2 years in customer service or call center environments preferred.
Skills and Competencies: Proficient in English, scheduling, problem-solving, account management, and Salesforce.
Responsibilities and Duties: Respond to customer inquiries, manage accounts, resolve issues, and provide back office support.
Working Conditions: Office environment, possible remote work; may involve shift work.
Qualities and Traits: Strong work ethic, team player, effective communicator, adaptable, and customer-oriented.

Khidmat PelangganBahasa InggerisPenjadualanPenyelesaian MasalahBersifat KepimpinanPasukan JualanPengurusan AkaunEtika Kerja Yang TeguhPusat PanggilanSokongan Pentadbiran Belakang