Coordinates service requests and technician assignments to ensure a smooth, on-time service experience for customers. Maintains records, tools/parts availability, and performance metrics for service efficiency.

• College graduate in Business, Marketing, or related courses

Core Competencies:

• Customer service and scheduling coordination
• Attention to detail and multitasking
• Communication and follow-through
• Technical literacy in appliance service workflows
• Problem-solving

Ideal Profile:

• 1–3 years in a coordination, dispatch, or back-office service role
• Organized, responsive, and service-driven
• Familiar with Cebu-based service operations or logistics