COMPANY PROFILE: This company helps customers and business to discover practical solutions to challenging supply chain and operational issues. They are operating in the industry for almost a decade now.

Position: Customer Service Specialist (With Free Accommodation)

Company Industry: Consultancy Firm

Work Location:  Lapu Lapu, Cebu

Postal Code: 6015

Salary: Php30,000-Php50,000

Work Schedule: Night shift Schedule

Work Set Up: Work Onsite

BENEFITS:

• Government Mandated Benefits
• HMO
• Vacation Leave
• Sick Leave
• 13^th Month Pay
• With Free Accommodation

• Use chat, email, and phone calls to manage incoming and outgoing customer communications,
• Professionally respond to inquiries from customers
• Assess the demands of the client and provide prompt, efficient solutions.
• Work along with internal teams and raise concerns when necessary.
• Help with mentoring and onboarding new team members
• Keep up with the policies, goods, and services of our organization.
• Recommend and upsell pertinent goods and services when it's appropriate.
• Other tasks may be assigned by immediate superior

Recruitment Process: (online)

• Initial Interview
• Assessment
• Final Interview
• Job Offer

• Open for Undergraduate candidate
• With at least 3 years’ experience in customer service in a BPO set up
• Willing to work fully onsite in Lapu Lapu Cebu
• Amenable to attend interviews
• Can start as soon as possible

LOOK FOR MS. YANNA