Delivery Experience Coordinator

Metacom Business Process Outsourcing Solution Inc.

RM1.1-1.3K[Bulanan]
Di lokasi - CebuTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Pembangunan Profesional

    Latihan Pekerjaan, Pembangunan Profesional

  • Cuti & Pelepasan

    Curi Percutian

Baca Lebih Lanjut

We're Hiring: Customer Service Representative – Food Delivery Account (BPO)

Location: Cebu IT Park

Shift: Shifting Schedule

Employment Type: Full-time


About the Role:

Join our dynamic BPO team and become the voice behind one of the world’s leading food delivery platforms! As a Customer Service Representative, you will help hungry customers, support delivery partners, and assist restaurant vendors—all while delivering top-notch service.


Key Responsibilities:

  • Handle inbound and outbound calls, chats, or emails from customers, delivery riders, and restaurant partners.
  • Assist with order placement, tracking, cancellations, refunds, and account concerns.
  • Resolve issues related to deliveries, payments, or app functionality with empathy and professionalism.
  • Maintain a high level of product knowledge to provide accurate information and solutions.
  • Work collaboratively with team leads and quality assurance to ensure continuous improvement.


Qualifications:

  • High school graduate or equivalent (college degree preferred).
  • Excellent verbal and written communication skills in English.
  • Tech-savvy and comfortable navigating mobile apps and CRMs.
  • Strong problem-solving skills and the ability to think on your feet.
  • Willing to work on shifting schedules, weekends, and holidays.


What We Offer:

  • Competitive salary package and performance-based incentives.
  • Paid training and development opportunities.
  • Health and wellness benefits (HMO, mental health support, etc.).
  • Fun and inclusive work environment.
  • Career growth within a fast-growing account.


Ready to Deliver Awesome Customer Experiences?

Apply now and be part of a team that keeps food moving and customers happy!

Khidmat PelangganPengurusan AkaunPenyelesaian MasalahBahasa Inggeris
Preview

Marc Elijah Banag

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Balas Hari Ini 0 Kali

Tempat Bertugas

Cebu IT Park, Skyrise 1 (Near BPI Skyrise ATM), BPI Skyrise ATM. Lobby, Skyrise 1 Bldg, Lahug, Cebu City, 6000 Cebu, Philippines

Disiarkan pada 08 October 2025

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