• Handle incoming calls and assist customers with inquiries
• Provide accurate information regarding products and services
• Resolve customer issues and complaints effectively
• Document call interactions and maintain customer records
• Collaborate with team members to enhance service delivery

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Proficient in English language
• Strong customer service skills
• Effective problem-solving abilities
• Experience in a call center environment preferred
• Qualities and Traits: Excellent interpersonal and people skills